XPship

 The OnTime System
 

OT Mobile

Overview

OT Mobile is the driver's tool for interaction with the dispatcher.

Using OnTime Smart Technology, OT Mobile works even when you're in cell phone "dead zones". So you don't have to worry about lost business or profits due to an inability to communicate.

With support for hundreds of Pocket PC devices and WAP compliant phones, OnTime can work with your existing devices, offering your employees real-time access to the data they need. With features such as digital signature capture and COD notifications, your drivers and messengers will offer better customer service in the field. You will be able to offer your customer the ability to track the status of their orders in real-time via the OnTime customer center web site.

General System Capabilities

  • WAP Enabled Phone Support
      • Support for all major WAP (Wireless Application Protocol) specifications
      • Support for GSM and CDMA networks
      • Confidence that OnTime will work with your existing WAP enabled phone
      • Can use OnTime Mobile with any major cell provider in the country
      • Very cost effective way of extending OnTime services into the field
  • Pocket PC
      • Support for Microsoft Windows Mobile 2003, 2003 SE, and Mobile 5 platforms
      • Provides the fullest OnTime Mobile experience and the richest set of features
      • Ability to work offline
      • Capture digital signatures
      • Communicate with dispatchers
      • Provides drivers with the information they need no matter where they are.
      • Improved service
      • Improved communications
      • Reduced costs
  • Order Notification
      • Orders queued as assigned or unassigned for dispatcher and driver review
      • Drivers notified in real time of assignments
      • Drivers are given the opportunity to accept an order based on their location
      • A driver can return an order to the unassigned queue for other drivers or to have the dispatcher reassign
      • Improved flexibility
      • Improved service
      • Reduced missed pick-ups
      • Reduced overall cost
  • Customer Database
      • Real time customer information
      • Lookup a specific customer in a global database
      • Drivers can find details on any customer online or offline
      • Improved productivity
      • Ease of use
  • Unassigned Order Queue
      • Orders can be flagged as not assigned to a driver
      • Orders color coded for dispatcher requirements
      • Dispatcher views all assigned and unassigned orders
      • Eliminates advanced assignment problems
      • Allows other drivers to accept orders
      • Improved flexibility
      • Improved productivity
      • Improved communication
      • Improved service
  • Time Clock (Professional and Enterprise only)
      • Dispatchers and drivers can clock-in and clock-out
      • Adapt to any pay period schedule
      • Tracks exact personnel time worked
      • Tracks mileage driven
      • Tracks orders processed
      • Automates the payroll process
      • Used in combination with the OnTime wage calculation tools, calculates exact wages
      • Reduced administration costs
      • Improved payroll accuracy
      • Improved data for productivity calculations
  • Digital Signature Capture
      • Recipients can sign directly on the device, instantly capturing the signature and entering it into the system
      • Real time viewing by employees and customers
      • Improved customer satisfaction
      • Improved productivity
      • Lower customer service costs
  • COD Notification
      • Notifies dispatch and driver when cash on delivery is required
      • Electronic verification of COD request
      • Includes amount requested
      • Improved productivity
      • Historical information capability
      • Ease of use
      • Improved productivity
  • Real Time Data Access
      • Access to all company and customer data in real time
      • Maintain the prices charged to customers and the wages paid to employees and subcontractors
      • Electronic real time access to all customer information including pricing
      • Real time access to employee payroll information
      • Real time access to independent contrator and vendor information
      • Allows your business to run in an on-demand, flexible manner
      • Reduces the need for voice communication
      • Reduced administrative costs
      • Improved accuracy
      • Improved productivity