General System Capabilities

• Vehicle Management (Enterprise only)
  • Vehicle management, including maintenance tracking and vehicle capability recommendations
  • Track mileage by individual drivers and vehicle
  • There is one less thing to worry about when you allow OnTime to track your vehicles and their required maintenance
  • When a scheduled mileage or date is reached, you are notified that a particular vehicle is in need of maintenance
  • Improved vehicle management
  • Long term cost reduction
  • Improves quality of service to the customer
• Community Support
  • The OnTime Community, with 24/7 access to forums, blogs, and other community related tools
  • Easily share ideas and ask questions of fellow couriers, getting real world input on subjects such as cell phones and courier technology in general
• User Management
  • Management tools for organizing drivers, dispatchers, and managers
  • Manage wages for employees and subcontractors
  • Automatically generate time sheets
  • Enforce permissions so that users only have access to the features and programs you approve
  • Enhanced security
• Customer Management
  • Comprehensive tools that store your customer's contracted rates, preferences, and history with your company
  • Using price sets, store contracted rates directly in OnTime
  • Easy for dispatchers to create orders with the appropriate pricing
  • Give customer's access to the Customer Portal, a web site giving them access to dispatching tools, order history, and their address book
  • Improved productivity
  • Better customer management
  • Reduced costs
• Order Tracking
  • The tracking table displays every order in the system, with the ability to sort, filter, and search
  • View, in real-time, the status of any order in the system
  • Reassign packages on the fly to different drivers, while OnTime takes care of all the necessary notifications.
  • View proof of delivery information as it is captured in the field
  • Cancel orders in a smart way, allowing OnTime to notify the appropriate people when such an action takes place
  • Improved informaton management
  • Reduced cost
• Location Management
  • Organize all addresses your company has picked up from and delivered to
  • Generated over time by your customers and dispatchers
  • Can be sorted and organized to get a better view of your company's reach
  • With the smart assignment feature, OnTime can even recommend the zones that these addresses fall into, making it possible for customers to get real-time pricing quotes later on
  • Reports for customers
  • Sales tool for selling additional prospects
• Zone Management
  • Create a master list of zones served by your company
  • Associate one or more zip codes with a zone and OnTime will recommending zones for locations to dispatchers
  • Improved efficiency
  • Improved driver routes
• Route and Presence Scheduling
  • Configure routes that consist of routine, scheduled pickups
  • Indicate when and where a driver will be during certain periods
  • Offer customers lower rates on routine pickups scheduled in advance
  • OnTime will plot out the driver's route and suggests the proper order to visit locations
  • Noting what zones or regions a driver will be in at certain time periods allows OnTime to suggest the most appropriate drivers to the dispatcher when creating a new order
  • Utilize routes to automatically schedule recurring orders and enable the dispatcher to track the location of drivers for on-demand pick-ups
  • Improved information for sales people
  • Improved information for customers
  • Improved productivity
  • Improved planning
  • Improved efficiency
• Price Sets
  • Maintain the prices charged to customers
  • Maintain the wages paid to employees and subcontractors
  • Price sets offer a virtually unlimited number of pricing configurations
  • Allows you to set up pricing exactly the way you want it
  • Store details of a specific customer's contracted rates
  • Now the dispatcher no longer needs to guess at prices charged to a given customer; OnTime will simply calculate it
  • Improved billing accuracy
  • Improved customer communication
  • Improved customer satisfaction
• Invoicing (Professional and Enterprise only)
  • Facilitate customer billing
  • Gathers all order information
  • Generates a detailed report to facilitate customer billing
  • Improved billing accuracy
  • Improved productivity
• Reporting & Analytics (Enterprise only)
  • Meaningful reports work off of your live data, giving instant access to your company's standing
  • New predefined reports added continually
  • Easy access to reports that show valuable information. For example, a summary of customer activity during a particular period is a report that can be utilized in billing
  • Reports can be saved as Excel spreadsheets, PDFs, web pages, or text files
  • A valuable operations and sales tool
  • Helps "raise the bar" for customer expectations
  • Ability to stay ahead of competitors
• Wage Calculator (Professional and Enterprise only)
  • Track employee hours
  • Track subcontractor hours
  • Utilize the unique payment calculator which allows pay rates to be set up in several ways and automatically calculate wages
  • Automatically generate time sheets
  • Track mileage by individual drivers
  • Reduced cost
  • Improved payroll accuracy
  • Improved productivity