Module |
Feature |
Results |
Benefits |
| Vehicle Management |
- Vehicle management, including maintenance tracking and vehicle capability recommendations.
- View Example
|
- Track mileage by individual drivers and vehicle
- There is one less thing to worry about when you allow OnTime to track your vehicles and their required maintenance.
- When a scheduled mileage or date is reached, you are notified that a particular vehicle is in need of maintenance.
|
- Improved vehicle management
- Long term cost reduction.
- Improves quality of service to the customer.
|
| Community Support |
- The OnTime Community, with 24/7 access to forums, blogs, and other community related tools.
- View Example
|
- Easily share ideas and ask questions of fellow couriers, getting real world input on subjects such as cell phones and courier technology in general.
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| User Management |
- Management tools for organizing drivers, dispatchers, and managers
- View Example
|
- Whether they are employees or subcontractors, take charge of managing wages,
- Automatically generate time sheets
- Enforce permissions so that users only have access to the features and programs you approve.
|
|
| Customer Management |
- Comprehensive tools that store your customer's contracted rates, preferences, and history with your company.
- View Example
|
- Using price sets, store contracted rates directly in OnTime
- Easy for dispatchers to create orders with the appropriate pricing.
- Give customer's access to the OnTime customer center, a web site giving them access to dispatching tools, order history, and their address book.
|
- Improved productivity
- Better customer management
- Reduced costs
|
| Order Tracking |
- The tracking table displays every order in the system, with the ability to sort, filter, and search.
- View Example
|
- View, in real-time, the status of any order in the system.
- Reassign packages on the fly to different drivers, while OnTime takes care of all the necessary notifications.
- View proof of delivery information as it is captured in the field.
- Cancel orders in a smart way, allowing OnTime to notify the appropriate people when such an action takes place.
|
- Improved informaton management
- Reduced cost
|
| Location Management |
- Organize all addresses your company has picked up from and delivered to.
- View Example
|
- Generated over time by your customers and dispatchers
- Can be sorted and organized to get a better view of your company's reach.
- With the smart assignment feature, OnTime can even recommend the zones that these addresses fall into, making it possible for customers to get real-time pricing quotes later on.
|
- Reports for customers
- Sales tool for selling additional prospects
|
| Zone Management |
- Create a master list of zones served by your company.
- View Example
|
- Associate one or more zip codes with a zone and OnTime can start recommending zones for locations to dispatchers.
|
- Improved efficiency
- Improved driver routes
|
| Route and Presence Scheduling |
- Configure routes that consist of routine, scheduled pickups
- Indicate when and where a driver will be during certain periods.
- View Example
|
- Offer customers lower rates on routine pickups scheduled in advance.
- OnTime will plot out the driver's route and suggests the proper order to visit locations.
- Noting what zones or regions a driver will be in at certain time periods allows OnTime to suggest the most appropriate drivers to the dispatcher when creating a new order.
- Utilize routes to automatically schedule recurring orders and enable the dispatcher to track the location of drivers for on-demand pick-ups.
|
- Improved information for sales people
- Improved information for customers
- Improved productivity
- Improved planning
- Improved efficiency
|
| Price Sets |
- Maintain the prices charged to customers
- Maintain the wages paid to employees and subcontractors.
- View Example
|
- Price sets offer a virtually unlimited number of pricing configurations
- Allows you to set up pricing exactly the way you want it.
- Store details of a specific customer's contracted rates.
- Now the dispatcher no longer needs to guess at prices charged to a given customer; OnTime will simply calculate it.
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- Improved billing accuracy
- Improved customer communication
- Improved customer satisfaction
|
| Invoicing |
- Facilitate customer billing
|
- Gathers all order information
- Generates a detailed report to facilitate customer billing.
|
- Improved billing accuracy
- Improved productivity
|
| Reporting & Analytics |
- Meaningful reports work off of your live data, giving instant access to your company's standing.
- View Example
|
- New predefined reports added continually
- Easy access to reports that show valuable information. For example, a summary of customer activity during a particular period is a report that can be utilized in billing.
- Reports can be saved as Excel spreadsheets, PDFs, web pages, or text files.
|
- A valuable operations and sales tool
- Helps "raise the bar" for customer expectations
- Ability to stay ahead of competitors
|
| Wage Calculator |
- Track employee hours
- Track subcontractor hours
|
- Utilize the unique payment calculator which allows pay rates to be set up in several ways and automatically calculate wages.
- Automatically generate time sheets
- Track mileage by individual drivers
|
- Reduced cost
- Improved payroll accuracy
- Improved productivity
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